The versions are different and the Processor is “Unknown” for the one installed on my laptop. I used BeyondCompare (Scooter Software) to compare the file on my Surface Pro X (left side) with one I downloaded from for Windows 10 圆4 (right side). Select all options as shown bleow and Click on the 'Next' button. 'D:') and run the setup from the extracted folder. Extract the zipped file of Mathematica to Local Drive (e.g. We tried to replace file micaut.dll, but couldn’t get that to happen (fortunately, I think). To download Mathematica for Windows Click Here. Faulting package-relative application ID:.Faulting module path: C:\Program Files\Common Files\microsoft shared\ink\micaut.dll Report Id: b9fe6653-bb30-4df7-b748-247d91e6bf14.Faulting application path: C:\Program Files\Wolfram Research\Mathematica\12.3\SystemFiles\FrontEnd\Binaries\Windows-x86-64\Mathematica.exe.Faulting application start time: 0x01d81f9218bc244a.Faulting module name: micaut.dll, version: 0.258, time stamp: 0xafde6037.Faulting application name: Mathematica.exe, version.I have shared the following details with Wolfram's customer support and hope to get a reply from them.
With help from a “Microsoft 365 Support Ambassador”, the Windows “Event Viewer” revealed a fault between Mathematica and micaut.dll (in folder C:\Program Files\Common Files\microsoft shared\ink). Mathematica from installs but does not run on the Surface Pro X, likely due to its SQ1 processor. I am posting this question in case someone can see how Wolfram and/or Microsoft can get Mathematica to run on the Surface Pro X.
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